Welcome to the STAR scheme

The South Tees Access and Response (STAR) scheme has been set up by GPs to improve access to their services outside the current core hours for patients needing urgent care or advice.

Our GP hubs extend evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access.

We are open to all patients registered to GP practices across Redcar, East Cleveland and Middlesbrough. You simply need to call NHS 111 to access the service at Bentley Medical Practice in Redcar Primary Care Hospital or Linthorpe Surgery.

We’re also pleased to share the latest report from Healthwatch in which patients gave very positive feedback about the service we provide.

“The service is fab! It is very difficult to get a doctors appointment when we all work, we cannot ring by 8am. If this service was not available we would have gone to A&E.”

Click here to find out if your practice is involved

During normal hours patients should continue to contact their own GP to make an appointment.

Puzzled about which NHS service you need?  View our new choose well video…

*Our scheme envisages to support current urgent care services and providers across South of Tees to ensure excellent care. We actively listen to patient feedback and support South Tees Clinical Commissioning Group’s urgent care vision.