As a local GP, I know how frustrating it can be at times for patients to get an appointment to see me, particularly if they’re working.

Over the past year, local GPs, working together through the ELM Alliance, have been piloting the STAR scheme across Middlesbrough, Redcar and Cleveland, making it easier and more convenient for our patients to access GP appointments seven days a week.

The feedback we’ve received from those who’ve used STAR has been really positive and I’m pleased to say that we have been commissioned to extend this service as part of some important changes to urgent care across the South Tees area.

From this Saturday (1 April), we will have four extended hours GP centres open, offering appointments seven days a week from 6pm to 9.30pm, Monday to Fridays, and 8am to 9.30pm, weekends and bank holidays.
The centres, run by local GPs and nurses, will be at:

  • North Ormesby Health Village
  • Redcar Primary Care Hospital
  • East Cleveland Hospital in Brotton
  • One Life Middlesbrough on Linthorpe Road

It’s important to stress you cannot just walk in. Patients will need to make an appointment either through their own GP surgery or by ringing NHS 111. In the near future, patients will also be able to book appointments on-line.

After 9.30pm, anyone who needs out-of-hours urgent GP support should call NHS 111 who will direct you to the most appropriate service.

Ultimately we hope these changes will enhance the delivery of health and care services provided for the local population and as a group of GP practices, we believe that having high quality, consistent and joined up community-based services will help to alleviate some of the current pressures faced by the NHS.

For you, the patient, it’s about having much greater access to our GPs and nurses as and when you need it and we’ve been working closely with South Tees Clinical Commissioning Group to make people aware of what’s happening.

On a final note, please continue to share your experiences about the service you receive. Your comments – good and bad – can only help us to get better!

Teik Goh – ELM Medical Director

Comments are closed.